Chat Support Services

At FLT, we provide a wide variety of live chat support services such as, force chat, pro active chat and visitor initiated chat. Our chat support professionals are trained to provide expert chat support services for all customer services, technical support, lead generation, information on products/services, assistance in ordering, queries related to billing, order fulfilment, order verification and other order processing queries.

We provide support to customers with expert and accurate live chat support services on a 24x7x 365 days basis. Customers will be able to get immediate answers to their queries with our live chat support services. Our trained professionals provide customers with immediate information about the products/services. Our team has been trained to cross-sell and up-sell to customers. We also provide the clients with detailed statistics/ reports and chat satisfaction surveys.